







Bissell
Bissell® SurfaceSense™ Pet Multi-Surface Vacuum, 28179
Best for
Households with multiple pets and a mix of carpet and hard floors who want bright lights and strong suction to tackle daily fur; skip it if you prioritize a lightweight, grab-and-go vacuum for quick passes or need reliable edge-to-edge cleaning.
What buyers say
Most owners agree this vacuum delivers strong suction that handles pet hair, litter, and debris across hard floors and carpet with minimal passes. The trade-off is its heavier build and occasional sensor quirks, so you’ll need to trade some maneuverability for that deep-cleaning power.
Loved by buyers
- •Powerful suction pulls up embedded pet hair and litter, often in one pass.
- •Bright LED headlights on the main unit and attachments reveal hidden dust on hard floors and in corners.
- •SurfaceSense automatically slows the brush roll on hard floors to prevent flinging debris, then speeds up on carpet.
Buyer concerns
- •At over 16 pounds it feels heavy and lacks self-propulsion, which tires out some users during full-house cleaning.
- •Edge cleaning is weak, so you’ll often need the crevice tool to get litter and dust along baseboards and toe kicks.
- •The brush roll sensor can shut off the vacuum if it senses too much resistance, forcing a reset when transitioning slowly from hard floor to carpet.
Frequently Asked Questions
How heavy is this vacuum?+
It weighs around 16 pounds with all attachments in place, which is on the heavier side for an upright. If you have a lot of stairs to carry it up and down, that extra weight can be noticeable.
Does it have a HEPA filter?+
Yes, it has a replaceable HEPA cartridge filter located under the dust canister. Owners report replacing it every 5 to 12 months restores suction, especially in homes with heavy pet dander.
Can it clean high-pile or shag carpets?+
Yes, the SurfaceSense technology adjusts the brush roll speed to handle shag and high-pile rugs without getting stuck, according to several owners with thick area rugs.
How do I keep hair from tangling the brush roll?+
The brush roll is labeled tangle-free, but long hair and pet fur can still wrap around the axle ends over time. Removing the bottom plate (six screws) to cut away wound-up hair every few months helps prevent motor strain and a burning smell.
Key Features
- • Every Purchase Saves Pets. BISSELL proudly supports BISSELL Pet Foundation and its mission to help save homeless pets.Specific uses:Carpet
- • SurfaceSense Technology. Intelligently senses floor type and automatically adjusts the brush roll's speed for a powerful multi-surface clean.
- • Tangle-Free Multi-Surface Brush Roll. Designed with stiff bristles for cleaning carpet and soft bristles for gentle cleaning on hard surfaces.
- • Powerful Pet Cleaning. Cleans dander, dirt and hair on all surfaces where your pet goes.
- • SMARTSEAL ALLERGEN SYSTEM. Traps and locks dust and allergens while you clean.
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